At Study and Work Abroad Experts, we strive to provide the best services and ensure a smooth experience for our clients. However, we understand that circumstances can change. Below is our refund policy:
Eligibility for Refunds
- Refunds are applicable only if the client cancels the service within a specified time frame, typically 7 days after payment.
- A refund request must be made in writing and must be submitted via email or our contact form.
Refund Conditions
- If the visa application or job placement process has already begun, refunds may not be issued.
- In the event of visa rejection, we may offer partial refunds depending on the stage of the process and the reason for the rejection (excluding processing fees or any non-refundable charges).
Non-refundable Fees
- Service fees paid for document preparation, consultations, and other services are non-refundable once the application process has begun.
- Any third-party costs (such as government or university fees) are also non-refundable.
Processing Time for Refunds
- Once approved, refunds will be processed within 10-15 business days.
Exceptions
- Any exceptions to this refund policy will be considered on a case-by-case basis and at the discretion of our management team.
For more details or specific inquiries, please contact us.
